Orders are despatched Monday to Friday only (excluding Bank Holidays).
All orders received prior to 12pm on the day are despatched the same day using DPD for a fully tracked delivery.
If you are happy for the items to be left somewhere safe (i.e. either with a neighbour or somewhere secure on your property) then please do let us know in the ‘Customer notes’ section of our checkout page.
Once despatched your will receive an email and text (if we have a mobile telephone number for you) from DPD confirming that they have your parcel.
On the day of delivery you’ll again receive an email/text from DPD with an approx 1 hour time slot from DPD. If you are not able to be present to receive your parcel you can then rearrange delivery for an alternate day or get the parcel delivered to the nearest DPD pickup shop for you to collect at your convenience.
Please note that due to Brexit we are not currently shipping to Northern Ireland or Europe.
England, Wales & parts of Scotland (with exclusions, see below) – Next working day delivery
£5:95 on orders below £60.00.
Orders £60.00 and over then shipping is free
Highlands of Scotland – Two day delivery from despatch (working days)
Covers the following postcode areas –
AB31-38, AB41-AB56, FK17-FK21, IV1-IV5, IV7-IV63, KW10-KW14, PA21-PA78, PH15-PH46, PH48-PH50
£13:75 on all orders under £100
Orders £100 & over then delivery is free.
Scottish Islands, Isle of Man, Scilly Isles – 2-3 day delivery (working days, from despatch)
IM, JE, GY, TR21-25, ZE, KW15-KW17, KA27-KA28, HS
£17.46 on all orders under £120 (Inc VAT)
Orders £120 & over then delivery is free
All of our products are covered by a comprehensive 30 Day Returns Policy.
If an item is faulty or defective, you can return it for an exchange or full refund within 30 Days and we will pay for the return postage.
Buyers are responsible for return postage if an item is unwanted or you changed your mind.
A refund or exchange will be available if items are returned unused, intact, un-opened and in the original packaging within 30 Days for exchange or a refund.
Please email us at enquiries@woodworkersuk.co.uk to arrange a return
Three generations of time served craftsman…
We’re a small family run company, who come from a long line of carpenters and joiners, you could say it’s in our blood.
Based in Rhyl, on the beautiful North Wales coast we produce made to measure wooden gates, side hung wooden garage doors and general joinery items. We began making our own range of gates and garage doors back in 1989, but our business is based on decades of carpentry and joinery expertise that stretches back over three generations. Our work today is still based on the teaching, techniques and craftsmanship of our forefathers.
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