Our Policy Details
  • Returns Accepted
  • After receiving the item, the buyer should cancel the purchase within 14 days
  • Return postage will be paid by the buyer

All of our products are covered by a comprehensive 14 Day Returns Policy. If an item is faulty or defective, you can return it for an exchange or full refund within 14 Days and we will pay for the return postage.

Buyers are responsible for return postage if an item is unwanted or you changed your mind.

A refund or exchange will be available if items are returned unused, intact, un-opened and in the original packaging within 14 Days for exchange or a refund.

Please contact us to arrange a return.

To speak with us, please call 01745 362444.

To send us an email our address is [email protected]

If you are contacting us about an order, please have all of your order details ready so we can help you as quickly as possible.

Our address is:

Gate Expectations by Inwood (Cymru) Ltd
Unit A1 Cefndy Industrial Park
Cefndy Road
North Wales
LL18 2HJ