Every thing we manufacture is made to measure by our British Woodworking Federation Approved Joiners.
To proceed with an order we require a 25% deposit which can made online (via Stripe (our online card processors) or Paypal), over the telephone on 01745 362444 for UK issued credit or debit cards, or bank transfer (please contact us for our bank details).
Once the order is approaching completion we will request final payment. Delivery is then arranged once we have received final payment.
Upon receipt of any order then an full order confirmation is sent out (this will follow the auto generated email that you receive immediately after placing an order).
This order confirmation email gives you a chance to double check sizes and for us to confirm final details.
Once an order is received you will receive a ‘completion week’ within your order confirmation email. Once the gate is ready for despatch we will contact you to arrange a suitable day for delivery, we do not just send the completed gates out and hope for the best!
Deliveries are Tuesdays-Fridays only, excluding any Bank Holidays/Public Holidays.
Where possible we try and use a dedicated van for deliveries so like to try and group several deliveries within the same area on the same day, but we do also use Nationwide carriers as well.
For deliveries further afield we will ship on a carrier.
All prices gate prices include delivery to most parts of the UK mainland. Exclusions to this are highlands or Scotland and off shore areas of the UK (Scottish Islands, Isle of Wight, Isle of Man, Channel Islands).
Additional delivery charges
Scottish Highlands (3-5 day) £46
Scilly / Scottish Islands (3-5day) £56
Isle of Wight £36
Isle of Man (3-5 day) £76
Channel Islands (3-5 day) £56
All inc VAT
Please note that due to Brexit we are currently not shipping to Northern Ireland or Europe.